The Israeli-Palestinian conflict is in the news again, and with it, criticism of the media’s coverage.
Letters to the editor in The News & Observer claimed bias against Palestinians and against Israel. Readers of The New York Times were irritated by photo placement and wording of a caption. And Jon Stewart mocked a “winners and losers” approach to the situation in Gaza.
All of this sounds familiar. As wire editor at the N&O from 2001 to 2005, I heard similar complaints from readers when the Mideast was in the news, especially on the front page. I met on separate occasions from media watchdog groups in the Raleigh area: one saying our coverage was biased toward Israel, the other saying we were biased toward the Palestinians.
The lazy response is to say if both sides are complaining, then your coverage must be right down the middle. That is a cop-out. The reality is no coverage of any issue is perfect. Listening to constructive criticism from readers can be helpful.
My response to critics of what we published and why went like this: Follow our coverage for a longer period than a day or a week. If you look at it on a broad spectrum, you’ll see that we are doing our best to provide a fair view of the region based on the resources (mostly wire services) that we have. That’s all we can do.