Here are a few highlights:
On using Wikipedia: “Do not link to Wikipedia or similar collaborative encyclopedia sites as a source of background information on any topic. More suitable sites can almost always be found, and indeed are often flagged at the bottom of Wikipedia entries.
On covering cricket: “Correspondents should write a story at lunch (200 words) and update at tea.”
On listening to readers’ complaints: “As an underlying principle, remember throughout the process of dealing with complaints that attitude counts.”